My first experience staying at a Ritz Carlton was during a business trip in Phoenix, Arizona. I’m not sure if it was the best choice to scope out The Ritz Carlton, known for being a five-star hotel and lavish amenities, in the city of Phoenix. I have to admit, I didn’t care for it much. Not looking at photos beforehand, I had a HIGH expectation of Ritz Carlton and when I arrived to this hotel, it was located next to business buildings. As I walked in, I noticed marble stone tiles, gold trimmed doors and employees greeting you everywhere.
I arrived early in the morning, picked up my key from the front desk and entered the room. I didn’t care much for the decor, the fancy in this hotel is an older style of fancy and to a younger crowd, it didn’t have much of an appeal. The bed was definitely comfortable and speaking from a “Heavenly Bed” whore, this bed was just as good. I wasn’t much of a fan of their dark wood furniture and the marble decorated bathroom. However, I was delighted to see the complimentary reading materials and kept the BAZAAR magazine for my plane ride home.
Restaurants: Since I arrived early in the morning, I decided to eat breakfast at Bistro 24. I didn’t care much for their breakfast and the prices were of course the obvious, $$$. I’m not sure if the Lunch and Dinner options are better, but my dining experience was definitely not a WOW factor in my eyes.
Poolside: The pool area was nicely kept. However, I’m not sure how to feel with office buildings surrounding the hotel and ability to catch a glimpse of anyone in their bathing suit.
Hotel Ambience: Classic.
Hotel Staff: Friendly.
Hotel Amenities: Average.
Cleanliness of Hotel: Average.
Overall Experience: Tailored to upper class and older crowds. Perhaps one day I’ll stay at another Ritz location and compare my first experience to a better experience in the near future.